The issue affecting reporting and status updates within Laundroworks has been resolved. VAC/Reader status and Laundroportal reporting are back to normal operation. We appreciate your patience while our team worked through this, and we'll continue monitoring to ensure stability.
Posted May 12, 2026 - 01:38 UTC
Identified
Our team has identified contributing factors and is actively applying mitigations. We're seeing improvement, but the issue is not fully resolved. We'll continue working and post another update as soon as we have more.
Posted May 12, 2026 - 00:25 UTC
Investigating
We're currently investigating an issue affecting reporting and status updates within Laundroworks. Some users may experience delays or missing data in VAC/Reader status and Laundroportal reporting. Our engineering team is actively working on a resolution. We'll provide updates as more information becomes available.
Posted May 11, 2026 - 21:29 UTC
This incident affected: Laundroworks (Laundroworks VAC/Readers, Laundroportal).